Vet Clinic, Pet Passports, Boarding, Travel

Helpful Pages

Register Pets at the Army Vet Clinic

  • Pet registrations takes place at the Vicenza Veterinary Treatment Facility
  • In order to receive care at the military vet, your pet must be registered.
  • Registration can be done as a walk in, so no appointment is necessary.
  • Pets do not have to be present unless they require treatment treatment (vaccinations), in which case you would need to make an appointment.
  • Bring your veterinary health records.
  • At this time you can also start the pet passport process.

Find a Local Italian Veterinarian

  • The military clinic is primarily focused on military working dogs
  • Private owned animals are only seen on a space available basis.
  • Care is limited to wellness visits, vaccinations, minor illness/injuries, and a limited number of spays/neuters each month.
  • There is no emergency care for pets on post.
  • A list of local and emergency veterinary clinics is available at the Longare Vet Clinic
  • The most popular vet clinic for procedures and 24 hour emergency care is Sirio Veterinary Clinic

Pet Passport

  • Once in Italy, an Italian vet can issue an EU Pet Passport allowing travel within Europe and travel back to the United States.
  • The pet passport will be needed for flights (except your initial flight from the U.S.), hotel stays, boarding kennels, and border crossings within the EU. Note: Each county has its own requirements. Always check each country’s requirements before traveling with your pet.
  • The Pet Passport is valid for the duration of the pet’s life
  • Each passport is numbered for identification purposes and includes identifying information about the pet. This also helps in case your pet is ever lost in Europe.
  • The pet passport process does NOT need to be completed in 1 day. You can complete each step at your own pace. Hint: In order to get the pet passport done all in one day, the best day to go is on a Monday when the ULSS office has afternoon hours (in addition to their standard morning hours).

1. Register pet at the Longare Vet Clinic

  • Appointments are not necessary and pets do not need to be present unless vaccinations are needed.
  • Ensure all vaccines are up-to-date (if not, schedule an appointment). Bring in your pet’s medical record.
  • You will be given a form (bill for payment) for the post office, a copy of your rabies vaccination certificate, and the export document for ULSS.
    • If your pet is a mixed breed, note when filling out the export document at the veterinary clinic that the the ULSS office can only put one breed name or call it a “mix” on the passport. Ex. They can’t input “Labrador mix” or “Labrador Poodle”. It has to be labeled as either a Labrador, Poodle, or a mix. For identification purposes, choose whichever one seems best suited. Don’t worry if you write it wrong on the export document, just be prepared to pick one breed descriptor when creating the pet passport at ULSS.
  • The veterinary clinic will give you a map to the Italian post office near base (although you can use any Italian post office) and to the ULSS office.

2. Go to the Italian post office and pay the fee

  • You can go to ANY Italian post office to pay for the pet passport
    • I’d suggest going to your local post office (rather than downtown Vicenza, it is very busy!) or better yet the one in Longare on your way out of the vet clinic
  • At the post office you may need to take a number from an automated machine. Choose the one that resembles “financial services” (Servizio Financiale) since you will be paying a bill.
  • When you get the counter you will give them the payment form and they will run it through a scanner. Bring several forms of payment (cash, debit, credit) just to be on the safe side.
    • Cost: 12.50 euro per pet, plus service fee 1 or 2 euro
  • Once you have paid, make sure that you receive and hold onto the receipt. You are going to need it for the next step at ULSS.

3. Go to the ULSS office to receive the pet passport

  • You will most likely need to press the buzzer for ULSS to be let into the building
  • Bring the receipt from post office and all documents (rabies certificate/export doc) from the vet clinic.
  • They will input information from the export document into the pet passport, print it off and then have you look it over for accuracy.
  • Note: If your dog is a mixed breed, they can only put ONE breed or call it a “mix” on the passport.
  • You will receive the pet passport right then and there, but WAIT! There is one more important step!

4. Return the passport to the Longare Vet Clinic for signatures from the Veterinarian

  • This can be done as a walk in (no appointment necessary)
  • The vet will look over the passport and your pets medical chart, then sign the pet passport to validate it.
  • All done! Remember to bring in your pet’s passport each time you visit the veterinary clinic so that vaccinations and updates can be documented.


  • Muzzles: When your pet is out in public, you must have a muzzle on hand (attached to leash) at all times. If you are in a crowded area such as public transportation or a festival with close proximity to people your dog must wear a muzzle.
  • Leads/Leashes: Pets are required to be on a leash at all times in public. Although locals often do not follow this rule and get away with it, do not expect to be treated the same.
  • Vicenza public buses Allow small dogs (up to 10kg) to be held in your arms with a muzzle or carried inside of a carrier and dogs to guide the blind to ride for FREE. There is conflicting information as to whether larger dogs are allowed to ride the bus (the AIM bus website FAQ section says no, but  new Italian laws say otherwise). It may be up to the bus driver as to whether or not a larger dogs can ride the bus and may require paying an extra ticket. Please be courteous to people riding the bus by placing a muzzle on your dog even if they are harmless.
  • TrenItalia train system allows pets
    • Small dogs, cats, and other small pets (kept in an appropriate container no larger than 70x30x50 cm) are admitted free of charge in the first and second class of all categories of trains and service levels (Executive, Business, Premium and Standard). Only one container for each traveler. For dogs, you must be able to show the pet passport on board during the trip.
    • For a fee and with appropriate documentation, dogs of any size can be transported on certain trains and in certain areas of the train while kept on a leash and with a muzzle on. Only one dog per traveler. For the transportation of dogs you must show the pet passport at the time of ticket purchase for the animal and be able to show it on board during the trip.
      • Train inclusions and exclusions:
        • Expressed on trains, IC and ICN in both first and second class
        • On trains Frecciabianca, Frecciarossa and Frecciargento, in first and second class and levels of service and Business Standard.
        • Excludes service level Executive, Premium, the area of silence and sitting areas
        • On regional trains in the vestibule or platform of the last car, excluding time from 7 to 9 am on weekdays from Monday to Friday
        • In sleeping carriages, couchette cars and cars in Excelsior, compartments for purchased in full.
      • You must purchase, at the same time of the companion ticket (of any type), a second-class ticket at the price of the train you expect to use reduced by 50% at any ticket office or authorized travel agency (excluding web agencies), even for travel in first class and in the level of service business.
      • No animals allowed in the coaches can occupy passenger seats (must remain on the floor) and if they disturb other travelers the companion and animal may be required to occupy another place, or get off the train.
      • No animals allowed in the dining car/bar (except only for guide dogs for the blind)
    • Guide dogs for the blind can travel on all trains for free with no obligation.

Boarding Facilities

Dog Parks

  • Villagio Dog Park: located behind the grade school, walk past the soccer field and turn right. The park is off in the right hand corner. One fenced in area, two benches and a trash can. No pick up bags available or water fountains.
  • Parco di via Giuriato (Via Adolfo Giuriato 36100 Vicenza)

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